Privacy Policy
Last updated: July 14, 2025
1. Information We Collect
Personal Information
When you request a quote or contact us, we collect:
- Name and contact details (email, phone, address)
- Property information for accurate quotes
- Service preferences and requirements
- Communication preferences
Website Usage Data
We automatically collect:
- Browser type and version
- Pages visited and time spent
- Location data (with permission)
- Device information
2. How We Use Your Information
We use your information to:
- Provide accurate quotes for renewable energy systems
- Schedule consultations and installations
- Send relevant information about our services
- Improve our website and services
- Comply with legal requirements
- Process warranty claims and after-sales support
3. Email Marketing
When you submit a contact form, you're automatically added to our mailing list to receive:
- Updates about renewable energy grants and incentives
- Seasonal maintenance tips and advice
- New service announcements
- Educational content about renewable energy
You can unsubscribe at any time using the link in our emails.
4. Data Storage and Security
We store your data securely using:
- Encrypted databases with regular backups
- SSL certificates for secure data transmission
- Limited access to authorized personnel only
- Regular security audits and updates
Your data is stored in EU-compliant data centers and protected according to GDPR requirements.
5. Third-Party Services
We use the following third-party services:
- Google Analytics: Website usage analytics
- Mailchimp: Email marketing and newsletters
- Facebook Pixel: Social media advertising
- Hotjar: User experience improvement
Each service has its own privacy policy governing data use.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies to improve your experience. See our Cookie Policy for details.
8. Contact Information
For privacy-related questions, contact us:
9. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our services indicates acceptance of any changes.